Help and support
Welcome to our Help & Support Center.
Whether you’re a student, teacher, parent, or administrator, we’re here to make your learning experience smooth, efficient, and stress-free.
Quick Links
Frequently Asked Questions (FAQ)
Content & Resources
Q: What grade level are these Algebra lessons for?
A: Our lessons are designed primarily for Algebra 1 students, whether high school or accelerated middle schoolers, but are also perfect for pre-algebra students who want to better understand, Algebra 2 skill reinforcement, anyone preparing for an exam such as the GED, college entrance, SAT, Praxis, etc.
Q: Are the lessons aligned with state standards?
A: Yes. All materials are aligned with Common Core and most U.S. state Algebra standards — including full coverage of both 8th Grade and High School Algebra expectations. Check out the free Simplified Standards book on the teacher resource page.
Q: Can I print the lessons and exam packs?
A: Lessons themselves are view-only and cannot be printed. However, all other materials — including study guides, quizzes, exams, homework, and pacing tools — are downloadable and printable for active subscribers. Please note: printing and long-term storage are only authorized while an active subscription is maintained. Materials may not be downloaded for future use after cancellation.
Q: Do the lessons include answer keys?
A: Yes — teacher subscriptions include all answer keys, pacing guides, and grading rubrics. Visit our Teacher Resources page to request access.
For Teachers
Q: How do I get access to teacher versions or pacing guides?
A: Full access to teacher materials — including scripted lessons, pacing guides, answer keys, editable documents, and exclusive tools — is available with a paid teacher subscription. If you’re a teacher, we encourage you to sign up and explore the free samples first, then upgrade to unlock everything.
Q: Can I use these lessons in Google Classroom or Canvas?
A: Yes. You’re welcome to use any downloadable materials in your classroom or learning management system as long as your subscription is active. However, materials are not editable, and continued use after canceling your subscription is not permitted.
Q: Do you offer progress tracking or assessments?
A: Interactive assessments and tracking tools are in development. Sign up for our newsletter to be notified as new features launch.
Technical Support
Q: I’m having trouble downloading a file — what should I do?
A: First, try clearing your browser cache or switching browsers. If the issue continues, contact us >
Q: Can I access the lessons on my phone or tablet?
A: Yes! Our entire site and PDF lessons are mobile-optimized and work across all devices.
Still Need Help?
If you didn’t find your answer here, feel free to reach out.
Email: Infinity@TheMathInstitute.com
Typical Response Time: 24–48 hours
We’re here to help — because math should never feel overwhelming.